Class Tracker

FAQ

Class Tracker Questions, Answered Plainly

Everything teachers usually ask before they start. Can't find your answer? Contact us.

Getting started

Who is Class Tracker for?

Private tuition teachers in Sri Lanka, whether you run one class or many classes and subjects, with a handful of students or hundreds. If you keep attendance in a register and payments in a notebook, spreadsheet or WhatsApp, Class Tracker brings them together in one place.

How do I get started?

Press Get Started and leave your details. We'll call you, create your Class Tracker account and help you add your first classes. You'll get an email invitation to set your password, or you can sign in with your Google account.

How much does it cost?

Class Tracker is a monthly subscription for teachers. We'll explain the price when we call you, and you'll know exactly what you'll pay before you start. You won't be charged for anything you haven't agreed to.

Can I manage more than one class?

Yes. Add as many classes and subjects as you teach, each with its own schedule, fee and students. A student can attend several of your classes and still has one record.

Do I need to install anything?

No. Class Tracker runs in the web browser on your phone, tablet or computer. There's nothing to download and nothing to update.

Does it work without an internet connection?

No. Class Tracker needs an internet connection, so your records are always up to date on every device you use.

Attendance and QR cards

How does QR attendance work?

Each student gets a printed ID card with a QR code. At the start of class, open the class on your phone or laptop and scan the cards with the camera. Each scan marks that student present for today's class.

Do I need special hardware?

No. Your phone or laptop camera is enough. If you'd like to be faster at the door, a standard USB or Bluetooth barcode scanner works too.

What if a student forgets their card?

Switch to the list view and tick them present by hand. You can use both methods in the same class.

What happens if a card is lost?

Give the student a new card. Their old card is cancelled immediately and can never be used again, so nobody else can use a lost card.

How are the ID cards printed?

Class Tracker lays out ten cards per A4 sheet with your class name and logo, ready to print on any printer. You can also save them as a PDF to take to a print shop.

Payments and records

How are class payments tracked?

You set a monthly fee for each class. Every month, each student shows as paid or unpaid for each class they attend, and you record a payment with one click.

What happens to old records when I change a fee?

Nothing. A new fee applies from the date you choose, and every payment keeps the amount that was actually paid, so past months never change.

Can I give discounts or free classes?

Yes. Give a student a free pass for any range of months, for all their classes or only some, with a discount from a few percent up to a full waiver.

Can I see how much I've collected?

Yes. The accounts page shows collected, expected and outstanding amounts for every month of the financial year (April to March), broken down by class. You can export a profit and loss statement as a PDF.

Does Class Tracker collect payments from parents?

No. Class Tracker keeps your payment records; parents still pay you the way they do today. It does not take card or bank payments.

Your data

Who can see my records?

Only you and anyone you ask us to give access to. Every teacher's records are kept separate, and that separation is enforced by the database itself, not just hidden in the screens.

Can someone help me with attendance or payments?

Yes. An assistant can have their own login, and we set what they can see and change, for example attendance only, with no access to payments. Tell us if your needs change and we'll update it.

Who is responsible for my students' information?

You decide what to record and why, so you are responsible for that information. We store and process it on your behalf, only to provide Class Tracker. Our Privacy Policy explains this in full.

Do you sell my data or show ads?

No. We never sell your data or share it for advertising, and this website has no ads and no tracking. Student and parent details are used only to run your Class Tracker account.

Do parents or students get a login?

Not at the moment. Class Tracker is used by you and anyone helping you. Each student's record holds their parent or guardian's phone number and email, and brothers and sisters share one parent record.

Still Have a Question?

Get started and we'll answer everything when we call you to set up your account.

Read the FAQ
  • Nothing to install
  • Works on your phone and computer
  • We set up your account with you